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Blackbaud Financial Aid Management
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7
Vote
Allow bi-weekly payments
It would be great if we could split a monthly payment into two payments and designate the day that it withdrawals. We have several families that get paid bi-weekly and so they like to pay tuition bi-weekly. When we used FACTS Tuition Management, w...
Created 30 Mar 13:58 by Emily Scruggs
Blackbaud Tuition Management / Payments
0
Unlikely to implement
7
Vote
Electronic Refunds
I would like to suggest allowing the processing of electronic refunds through Smart Tuition like I am able to do through BBMS.
Created 01 Mar 15:59 by Guest
Blackbaud Tuition Management / Payments
0
Unlikely to implement
7
Vote
Enter specific dates for payments in a separate field (not just the date your enter it) and not in a general text box
For reconciliation purposes, the ability to enter a receipt date (in a specific field - not just a text box) for payments.
Created 19 Nov 17:39 by Melissa Landis
Blackbaud Tuition Management / Payments
0
11
Vote
Payment Center additional columns
Ability to add additional columns to the payment center such as the payment method (ACH, CC, In School). Make the payment center work similar to Sky lists.
Created 15 Jan 23:26 by Guest
Blackbaud Tuition Management / Payments
0
Under consideration
2
Vote
Payment details hyperlink on Parents Page
Just like the billing amount is a hyperlink to the details of the charges, the payment amount should have the same function to show the payments that the amount is made up of. If a parent makes a payment and I place a payment on their behalf from ...
Created 20 Feb 13:47 by Guest
Blackbaud Tuition Management / Payments
0
2
Vote
Payment details in email and payment history
It would be great if the payment details would be added to the confirmation email. We accept state funds and I am always getting calls about the payments I add to accounts on their behalf. It would save a lot of time. If not in emails, it should b...
Created 20 Feb 13:44 by Guest
Blackbaud Tuition Management / Payments
0
4
Vote
Password security for online access
We have had a number of families comment that the password criteria (up to 15 character and only alpha and numeric values) is not strong enough. Please add the options for special characters and the ability to set up two-factor authentication.
Created 18 Jul 19:39 by Guest
Blackbaud Tuition Management / Payments
1
Planned
9
Vote
Please add language to our invoices and our website saying that we charge follow up fees the day after the payment is due at 11:59 PM EST.
Parents are upset we do not advise when follow up fees will be charged. Specifically, what time zone.
Created 23 Jul 14:57 by Guest
Blackbaud Tuition Management / Parent Site / Payments
0
Under consideration
3
Vote
Add comment field option when families stop payments
It would be helpful for me to know why family is requesting stopped payment. Often they plan to make a manual payment a few days later and that info is usually included when families call in to stop payment, but there is not a field to add info wh...
Created 15 Feb 14:29 by Guest
Blackbaud Tuition Management / Payments
0
2
Vote
Please create a function where I can assist families in making a credit card payment in person or via phone
No description provided
Created 06 Dec 14:46 by Guest
Blackbaud Tuition Management / Payments
0
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