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Award Response Email Notification for School Admins
As a school administrator I would like to receive emails when a family replies to my award letter. I would like the email to contain the application id, name of student, grade and award response.Under consideration
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School Users to Email Applicant via Smart Aid Portal
In the Application Notes and History section a School User could have a pop-up window for communicating to the applicant via email. This could be a "push-only" with an automated reply that this is coming from an unmonitored email and any follow up...Under consideration
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Direct IRS integration
Enable a Direct IRS integration similar to Clarity where families can securely share their 1040s and W2s. Eliminate the need for uploading the documents. -
Extended care - upload times to the edit screen vs. editing each checkout time individually
When you go to edit the check-out times before applying the charges to an account it would save a lot of manual work to be able to export the student list and re-upload with the correct list of students ( vs. deleting one by one if they did not at... -
Bounce Back Emails Process
School admins often ask if we track emailed invoices being received or bounced back. We do not have a current process in Blackbaud Premium that would allow us to know if or when this took place. Suggestion: A report on bounce back emails would be ... -
Add the ability to upload students photo instead of just the boy/girl clipart
I have students who come to my office, and it would be nice to be able to see a picture of them if I am looking at the student information in BBTM. It helps me familiarize myself with who is who. -
Parents should be able to enter their job title/position when filling out their application
Parents should be able to include their job title with their employer information to make it more clear what they are doing for work so it can be reviewed.Under consideration
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Allow Families that have siblings to have different payment plans and due dates
We have many families that have more than one child that enroll their 1st child months before they enroll their 2nd child. The parents receive an error after enrolling their 2nd child because the due date and payment plan has past the 1st child's ...Under consideration
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Late Fee Settings Carry Over
It would be great if you would allow for late fee settings and late fee communications to be carried over from year to year rather than us having to remember to ask Support to turn them off EVERY new school year. -
Add Failed Payment Dashboard to Splash Page
Similar to the recent payments dashboard, it would be nice to see failed payments on the main page as well. This would be helpful to keep track of families who end up with multiple failed payments and may need assistance.
