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Correct Applicant grade on Application Details page to show the actual grade student is entering
The grade on the Applicant Details page for the student does not show the actual grade that the parent has entered. When I try to change a grade for a family, the drop down window does not show the grades our school has entered in our budget. It s...0 Under consideration
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In-School Payment Method Credit Card Addition
It would be helpful to include Payment Method Credit Card for In-school payments added by school administrators.1
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Past Due Balances - Auto Payments
Why do we have to move past due balances around in the system in order to have a past due balance process on a parents Auto Payment? Many parents expect their TOTAL balance due (past and present) to automatically be drawn from their account when t...0
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Enrollment Emails (Enrollment > Pending Approval)
Please add a functionality to send emails to ALL families in Pending Approval with one click.0
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Smart Tuition should allow special characters for parent emails
Some parents may have special characters in their email addresses. Allowing special characters would give parents more freedom to use their actual email address. This would allow Smart to accommodate parents with all types of email addresses. This...3 Under consideration
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ACH Verification
When parents are completing enrollment contracts the system should checking to see if that account actually exists at that routing number. We parents who enter the wrong details and then end up with failures. It would also be nice if there were... -
Add "Pay by Check in school" option, Note first payment month
For BBTM Integrated contracts, please add an option in the payment dropdown list that says "Pay by Check in school" or amend the existing dropdown to read "E-mail me an invoice for each payment I have due or Pay by check in school" . Families who ...0
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There should be a per family fee added through the integration
Example - our school has transportation fees (one way or round trip) that the parent opts into at the time of enrollment this could be added to their BBTM account at the same time with the selected payment plan. We also have a per family security ...0
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Fee name is truncated after grades applied to update
Please have the Grades Applied To wrap to another row if there are lots of grades selected. As of November 19, 2024 it is very hard to work with the fees under Manage Fees & Discounts since you can only see very little of the fee name. -
Have prompts for Tuition Management support under the support phone number
The prompts to get to Tuition management support should be listed under the number on the website so schools know the exact prompts to get through to support.0