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Default menu access to be set to Edit Billing Details
As a Student Billing Liaison, 95% of the time i am changing some's fees, discounts , or adjusting the account. In turn, having the menu default to edit billing details would save clicks/time.0
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Payment details hyperlink on Parents Page
Just like the billing amount is a hyperlink to the details of the charges, the payment amount should have the same function to show the payments that the amount is made up of. If a parent makes a payment and I place a payment on their behalf from ...0
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Payment details in email and payment history
It would be great if the payment details would be added to the confirmation email. We accept state funds and I am always getting calls about the payments I add to accounts on their behalf. It would save a lot of time. If not in emails, it should b... -
Freeze search bar in header when scrolling down on a page
When scrolling down a page the header locks on the menu bar and the Tuition Management - Home bar. It would be great to have easy access to the Search bar as well when scrolling down.0
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Quick Access icons to stay and not hide under the Family ID
The Quick Access icons in the green information bar underneath the family ID would be great if they stayed there instead of having to hover over that area to access them. -
Third Party payment receipt emails
When a third party payer makes a payment by phone or website. They want to be able to also receive an email besides the primary email. -
Manage families --> turn on / off follow up fees or school late fees for multiple families at a time
Currently there are a select amount of options to apply to multiple families under "manage families". It would be nice to turn on and off the follow up fee or school late fee, as often this is an area of multiple complaints. We also tend to turn o...1 Under consideration
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Provide online login credentials for third party payers in Tuition Mangement
Currently, third party payers are forced to call the parent support line (and hold times are hours!) to get their banking info added, after being authorized by the parents and added to the TM account. 3rd party payers should be have their own logi...0
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roll tuition over from year to year
Rather than having separate years that parents have to go back into if they want to see their information, have their account roll-over from year to year. If they have a past due balance from a previous year, currently they won't see it on their c...0
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Add the second email address field in "add a new family" via the enrollment tab.
Currently we offer to hold two e-mail addresses on file. School admins add families via the enrollment tab and only have the option to provide one family email address.1 Under consideration