-
Year End Statement margins and text are not well thought out
The placement of the address on the year ends statements does not work for a standard envelope window, and these should be able to be adjusted.5 Under consideration
-
Email confirmation when ACH payment is in process
As a parent, I should be able to receive an email confirmation that my ACH payment is in process, the same way I would when I process a phone or web payment.0 Under consideration
-
Past Due Balances - Auto Payments
Why do we have to move past due balances around in the system in order to have a past due balance process on a parents Auto Payment? Many parents expect their TOTAL balance due (past and present) to automatically be drawn from their account when t...0
-
Fee/Discount additional information in audit history log.
School 12646 advised that auditors will request additional information than what is provided in the attached screenshot. School would like the older history to be listed instead of the message "Please note: Older history may not be listed." This e...0
-
If an automatic email goes out from SMART regarding a change in the account put it in the Communications tab
I would like to see in the communications tab every email a parent receives from SMART. When an auto generated email is sent because of a change in the account it is not tracked anywhere.0 Under consideration
-
Payment Schedule
Display a payment schedule and provide ability to print a payment schedule for a family. The payment schedule should show the total amount due on each date and the ability to expand to see the line items details that make up that total. Currently ...0 Under consideration
-
Allow $0 items in buy now and user text input field
I place lunch orders and would like to add items for dressing that are free and have users be able to provide special instructions.1 Under consideration
-
Add a feature that sends individual email receipts to the school every time a credit card/automatic/web payment is made.
It would be beneficial for smaller schools to receive notification of each payment made to the school (outside of payments that are in-school) for record keeping. For example, we are using STRIPE payments and I received an email receipt for every ...0
-
Allow email and paper invoices
No description provided0
-
Would like to see ability for editing in school payments.
Realized after a simple transposed number that I cannot edit an in school payment but have to void and add a new payment. Every other system has the option to edit information an dI think that could be helpful in these situations.1