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Prior year balances should be visible on the Parent Site just as they are in Tuition Management
Families are claiming that they aren't aware of their past due balance in a prior session, and this becomes an issue for historically delinquent families, especially when they are approved to return to the school. In Tuition Management a historica...2
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Add assignment reminders for students
ability to create assignment due date reminders0
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Adding both payer names to the Auto Debit Reminder Emails
Good Afternoon, I know we added both payer names to the invoices, however, we need to update the prior to debit reminders to include both payers as well.0 Planned
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Auto Scheduled On/Off Shopping Cart Fees
Certain fees for our school are available in a time frame of 1 week. This feature would help us to be able to schedule when the fee is turned on and off without having to manually go in and turn it on or off.0
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Add a comment section next to parent's name to add a message for one family for our call center agents to easily see.
We would like to see a comment section display next to the parents name in the registration for call center agents to see the alert during their verification process. This would be great for alerting on the single family level whatever message sch...0 Under consideration
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Autopay needs to still receive itemized invoices
When a parent is signed up for autopay, they receive a reminder email saying to click and sign on their account for more information. Instead, they should receive an itemized invoice within that email so that they don't have to click around to fin...6 Under consideration
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The family FAQ page on the parent site should have BBID login instructions listed
Instructions on how to link BBID should be included on the FAQ for parents on the parent website.0
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Parent's export billing details
The parents can no longer export a full billing detail view. The option to print only prints the screen and not the full billing details if there are enough months to warrant a scroll bar. They should be able to export a full billing detail like o...0
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Recover password with mobile number
Parents should be able to recover their username and password with their mobile number. Not every parent provides a main number, and for larger schools this could be a hard thing to update.2 Under consideration
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Updates to Invoice Due Date and Late Fees
Good Afternoon I have had several requests over the last few years to review the way we create our monthly invoices. Thre are 2 aspects that have been requested for review. The two aspects are the due dates for past due amounts, and how we present...