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Notice of Failed Buy Now or Give Now Transaction
Currently there is no notification to a parent or the school if a Buy Now or Give Now transaction has failed. It would be very beneficial if an email went out to both the parents and school if there was a failed transaction. The current way of hav...1 Under consideration
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Changing punction for State, Income, and Sales Tax on Family Summary Report
On the Family Summary Report it lists State, Income, as Sales Tax as "State Income and Sales Tax". Which is confusing for states like Texas that don't have State Income Taxes. It should be listed. Like KB1927670 Under consideration
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Add detail description for incidential charges
When billing families for drop in day care of summer class we need to enter a brief description of the charge: ie. 4 hours Wk of July 16 for day care or Summer Class Splish Splash. If families do not see a reason / description for the charge then ...1 Under consideration
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Initial Important Information about your Tuition Management Account email should go to both emails on the account if they are set to mirror
Sending the initial email for information on the tuition management account should go to both parents if their account is mirrored.1 Under consideration
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Notify Family when a block is put on the account
If a block is put on an account the family needs to be notified. As best I can tell they are not currently notified about the block, only about the failed payment. If the family is not notified about the block how can they correct the problem?1 Under consideration
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Add percentage based discounts
A school administrator is asking to be able to post a percent amount, rather than a dollar amount, to a discount under Manage Fees and Discounts0 Under consideration
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Integration enhancement from Tuition Management to Financial Edge Accounts Payable
Good Afternoon , Over the past several weeks it has been brought forward that we seem to have a gap between Tuition Management (Smart) and Financial Edge Accounts Payable (FE AP). The frustration is stemming from the amount of manual effort is nee...3 Under consideration
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Display parent 2 email on family overview
We would like to the parent 2 email displayed in the family oveview. We can see both parent emails on the students contact card in EM. It takes a lot of clicks to be able to view the parent 2 email in TM.0 Under consideration
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Send a reminder email 3 days before the invoice due date.
The invoice goes out 20 days before the due date and people forget about it. A second email goes out only after a late fee has been applied. A reminder email would really help. I would like one either right before it is due or the day it is late, ...0 Under consideration
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Move Auto Debit Invoice: from JAKE and Add to LUCA and Enhance Feature.
The client Amanda Deerr Smart School ID# 13396 Fountain Valley School is interested in using the feature to send paper invoices along with ACH notices. They would prefer the invoice to say "Please do not remit payment as you are on Automatic Payme...0 Under consideration