Allow families to select from more than one payment plan option for each child if desired.
We have a 9-Month ACH payment plan option where parents can elect to have payments deducted on either the 5th of the month or the 20th of the month. Several of our families have told us that Smart Tuition doesn't allow them the option to schedule one child's payment deduction for the 5th and the other for the 20th like they were used to with our old ACH system. Currently, the payment plan option and the deduction date have to be the same for all children in the same family.
Smart Tuition has told us that the working solution is to have the parent make a manual payment at the start of every month on one child's account and schedule auto-debit on the 20th of the month for the other child.
This seems a little convoluted to have our parents do on an ongoing basis, especially when our prior system with Diamond Mind was able to accommodate this.
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Jennifer Arnold
- Feb 6 2019
- Unlikely to implement
Related ideas
While not exactly the ask in this request, BBTM now allows payers to pre-schedule payments for future dates. In this use case, if a payer knows student 1's tuition is $1000 each month of their payment plan they can go into the parent site and schedule that $1000 payment for whatever date works best for them and from whatever account they need it to come from. Then when their scheduled autodebit date comes around we will debit the remaining balance on the account. The payer must still adhere to the due date and payment plan selected during enrollment for all students on the account, but will have flexibility to schedule the payments all at once for all their future months rather than needing to go in monthly on the specific date to enter the amount.