Payment confirmation receipts should be received for all payment types

Currently there is no email confirmation to families when mailed checks or wire payments are posted. This is inconsistent with the other payment types, and causes extra work for families and schools that are looking to validate when a payment has been posted.

  • Ashley Kuha
  • Jan 18 2023
  • Under consideration
Blackbaud Tuition Management / Payments
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  • Guest commented
    19 May 19:53

    The family should receive a payment confirmation no matter the method of payment.

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  • Guest commented
    06 Mar 15:43

    This information should be easily accessible to parents and the school. We shouldn't have to click several different places to get the date, payment amount, what the payment allocation, etc.


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  • Ashley Kuha commented
    October 04, 2024 16:11

    Emailed receipts are also missing for phone payments made through the automated (IVR) system.

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