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Provide schools with faster visibility into ACH payment settlement status and earlier notification of returned or failed payments.
Schools using Tuition Management often experience delays in confirming whether ACH payments made from checking or savings accounts have successfully settled. Compared to checks processed directly through a school's bank terminal, ACH payments can ... -
Have a Allocation/Impact Preview Option
Currently, when applying a payment to help lower a parent's monthly payment, there is no way of seeing what the new payment will be without actually putting a payment all the way through. It would be nice to have a "Preview Allocation Impact", "Pr... -
To include billings month's in the important information about your Blackbaud Tuition Management enrollment letter.
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Declined CC Payments Report
Schools have the option to see failed payments via reporting. They do not have a report available to see when a credit card declines. It would be a good option for admins at the school to have under static report. Schools want to see this as activ... -
Invoice formatting
It would be helpful if the "Your next payment due of..." line was more prominent. Any credits posted are orange above this line and then the billing details are broken down in bold below this line. This line should appear bold, a different color, ... -
More control over the data
The custom reports only allow for minimal control over how data is pulled and presented. We wanted to show a list of all the customers who did not have a specific fee applied on their account and they were unable to do that and could only show us ... -
Add Flywire to the Welcome letter within the list of school accepted payment methods
Including an additional payment method to the Welcome Letter, for the new "Flywire - International Payment method" option, would be very helpful and would make it clearer for families in which different payment options are needed. Just as the othe... -
Classic View Tuition Management Dashboard
The new landing page looks great. I was a big fan of the classic view for Tuition Management and possibly having the option to switch back to it again. One thing that I really enjoyed was the banners at the top, where I could see the payments and ...Unlikely to implement
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Student List reports that have First and Last names with their own columns
BBTM Student Based reports should be able to be ran with Last name and First name in their own columnsUnder consideration
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New landing page is plain & details linked to the graphs are needed
The new dashboard doesn't have as many details as the previous one had, and the layout isn't as visually appealing (there is a lot of white space). The details provided in the graphs are great from a data perspective, but determining how and where...
