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Parents without BBID report
A report would be helpful to schools to know which families may not have a BBID set up. -
Allow schools to edit enrollment fees
Schools must contact their account manager to add, change or remove enrollment fees. This is the only section in Manage Fees and Discounts that requires this intervention and makes the process much more cumbersome than it should be. Please impleme... -
I would like a Pay it now in full while a parent is signing the contract
I am having an issue with one payment plans expiring and the families signing up after the deadline. If there is a pay it now they can pay it as they sign the contract eliminating the issue -
Refresh Family reports in bulk
When we re-run the Family report in School Reports, it would be nice if it would also refresh the Family Report in the Manage Families Application views as well. Also to have the option to select all applications on that page and Refresh the Famil... -
when Posting payment data, drop down should indicate what dates have already been posted
The posting payment data process is already cumbersome in that we have to select billing vs payments vs in-school payments but when you then see the drop down list of available dates it would be VERY HELPFUL if they had a check mark or changed col... -
Updated Auto Debit Information Rolling Over to new accounts.
When a parent creates an account for example for 2017-2018 school session and they are originally on "mail in" if they update banking information it doesn't roll over into 2018-2019. This creates many issues, for example an old checking account no...Unlikely to implement
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Ability to print an actual "statement" with both billing detail and payments for the entire school year in one document
When parents print off the "statement" they cannot see the details behind the "billed" items in print. It would be great if this was an actual statement with all account detail visible in one document. -
Custom Amount for Two-Payment Option
The default Tuition Split on TM is 50/50 (after the deposit is paid). We do a 60/40 split of remaining tuition due, so we have to manually update any families that have selected the two-payment option with their new amounts due. This can also be a... -
Buy Now Refund Processing Functionality
If a student family makes duplicate payments via the buy now function, the only way to process a refund to those families is to write them a check. That is a lot of work for a simple processing function that all major processors offer when collect... -
System seems to know that parent's credit card is expiring before payment date and doesn't attempt the auto draft. It should notify the parent to go in before the auto draft date to update their account.
Situation causes missed payment and doesn't appear on school's missed payment report since it didn't attempt the auto draft.Already exists
