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Auto Scheduled On/Off Shopping Cart Fees
Certain fees for our school are available in a time frame of 1 week. This feature would help us to be able to schedule when the fee is turned on and off without having to manually go in and turn it on or off.0
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Default menu access to be set to Edit Billing Details
As a Student Billing Liaison, 95% of the time i am changing some's fees, discounts , or adjusting the account. In turn, having the menu default to edit billing details would save clicks/time.0
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Leave withdrawn students on auto-pay for balances
If a student chooses to withdraw, but has a balance, we need to be able to set-up an auto-withdraw payment plan to continue to collect amounts due. This benefits both the school and the parent for ease of collection.0
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Change screen color to make non-present billing years obvious
From within Tuition Management, the upper-right menu allows the user to toggle among past, present, and future billing years. It would be very helpful if the background screen or banner could change to a very obvious color whenever the billing yea...0
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Failed Payment Reattempt
It would be helpful to add verbiage to ACH Insufficient Funds failed payment emails reminding the families of the re-attempt in 10 days. "Blackbaud Tuition Management will automatically reattempt any failed debits approximately 10 days after their...1
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Admin Ability to Unlink SSO on Smart Accounts
I would like to submit an enhancement request to add the ability for School Admins/BB employees to be able to Unlink an SSO connection for a payer. The issue comes up when payers forget to split the accounts and both payers end up on one account, ...2 Planned
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Allow the ability to push award amounts to Tuition Management more than once
Financial Aid awards change, especially if a family requests additional aid or if our school awards them a different amount due to other students withdrawing. The "push to Smart" feature is only available for a student once, but it's a manual proc...0 Under consideration
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Proposal for Feature Enhancement: Ability to Permanently Delete Erroneously Created Fees
Executive Summary This proposal requests the addition of a new feature to our tuition management software that will allow the business office to permanently delete fees that were created in error. Recently, an incident occurred where a fee was mi...0
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Please remove the home phone field from being required
Please remove the home phone field from being required on the Financial Aid Management application as many households no longer have a home phone. -
Customization of Buy Now Give Now
Additional customizable fields are desperately needed in Buy Now Give Now. We would like donors to be able to type in a specific purpose for a gift if they would like to make a restricted donation.0